Return & Refund Policy

We want to ensure that you are completely satisfied with your purchase. If you are not, we offer returns, exchanges, and refunds under the following conditions. Please read this policy carefully before requesting a return or refund.

Return Authorization

ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT.
Please follow the link above or contact us at support@giftprinthouse.com to submit your return request. Our team will review your request and provide further instructions if your return is approved.

Return, Exchange, and Refund Requests

Requests for returns, exchanges, or refunds must be made within 5-7 days of receiving your order. After this window has passed, we will no longer be able to process your request.

If your request is approved, we will guide you through the next steps to return or exchange your item(s).

Cancellation & Modification Policy

If you change your mind about your purchase or need to modify your order, please contact us within 12 hours of placing your order by emailing support@giftprinthouse.com. Be sure to include your order number and clearly describe the modification or cancellation you need.

  • Modifications and Cancellations can only be made within 12 hours of placing the order.
  • If you wish to change to another item of the same price, please inform us. Modifications will only be possible if the order has not yet entered production.

Personalized Orders

Personalized orders are processed immediately after being placed, which may make it impossible to make changes once the order has started production. Please double-check all customization details before completing your purchase.

For any modification requests made during the holiday season, there may be slight delays due to high order volumes, though we always strive to accommodate changes promptly.

Important Notes

  • We do not accept returns or exchanges without prior approval from our support team.
  • Purchasing from Gift Print House indicates your acceptance of these terms.

If you have any questions about our Return & Refund Policy, please feel free to contact our support team at support@giftprinthouse.com.

Thank you for shopping with us!